Terms And Conditions Of Platinum Residential Services, LLC Cleaning Services
By scheduling an appointment online or via phone with Platinum Residential Services, LLC cleaning you are verifying that you have read our Terms Of Agreement. All new clients must be present at the time of the maids arrival. A spouse/ approved friend may be present in place of you to greet the maid. Please note that our packages are based per package and per hour. Your scheduled maid will service your home up to the amount of hours purchased. The tasks that are associated with your package will be conducted given the amount of time that’s given. Please note that we quote the amount of service hours based on your information that’s provided to your scheduler at the time of scheduling. Even though your professional cleaner will attempt to cover each task on the list, In some cases, depending on the size of your home and the condition of your home all tasks may not be completed during the time purchased.
Extra Dirty Homes
In order to provide competitive pricing and affordable great rates to our clients, if your home is in a extremely dirty condition. There will be an extra $25 charge for extra dirty homes. Are you unsure if would be responsible for an extra dirty charge please visit our FAQ’S PAGE. Click here for more information.
Approving The Completed Appointment
To ensure the best service has been provided your assigned maid will do a full walk through with you to ensure that each room is cleaned to your expectations prior to him/her leaving you home. If there are any areas that you would like cleaned to your standards that have not been done, the maid will go over those areas at that time. Please note that Platinum Residential Services, LLC Cleaning Staff cannot be reliable for claims of uncleaned areas if :
– You opt out of needing/wanting to do a walk through with your assigned maid.
– You do not return home at the end of the appointment prior to the maid leaving.
– You return home after the assigned cleaning time .
Note: Recurring package discounts will be deducted at time of purchase. For More info feel free to Contact Us.